FREQUENTLY ASKED QUESTIONS

Anchor 1

What is your return policy?

All sales are final. No refunds. If there is any issues with your item please contact us at ketascustomcreations@gmail.com
I just placed an order, when will it ship?"

Most of our orders are processed and shipped within 5-7 business days from order date, Please be advised that Custom Orders or large orders may take longer to process and Ship. Please keep in mind that everything is uniquely hand designed to perfection and we thank you for your patience.
What payment methods do you accept.

All major credit cards, Paypal, Zelle, Venmo, and Cashapp are accepted. Zelle- Ketascustomcreations@gmail.com Paypal-Ketascustomcreations@gmail.com Cashapp- $Ketabmake4you Paypal-
I have a question that wasn't answered, can you please help?"

Absolutely! We are here to help! Please send us an email to ketascustomcreations@gmail.com and we will be happy to assist you.